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var(--border-subtle)}.stats-page{max-width:1600px;margin:0 auto}.stats-hero{display:flex;align-items:flex-end;justify-content:space-between;gap:24px;padding:22px 24px;margin-bottom:16px;border-radius:14px;background:linear-gradient(120deg,#111,#242424 72%,#3a210f);color:#fff;box-shadow:var(--shadow-md)}.stats-hero h1{margin:2px 0 6px;color:#fff;font-size:28px}.stats-hero p{margin:0;max-width:860px;color:#d6d6d6;font-size:13px;line-height:1.5}.stats-eyebrow{color:#ffb77a;font-size:11px;font-weight:800;letter-spacing:.12em;text-transform:uppercase}.stats-hero-badge{flex:0 0 auto;border:1px solid #555;border-radius:999px;padding:8px 12px;background:#ffffff12;font-size:12px;font-weight:700}.stats-filterbar{background:var(--panel);border:1px solid var(--border-subtle);border-radius:12px;padding:14px 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520px){.stats-filter-grid,.stats-kpi-grid{grid-template-columns:1fr}.stats-filterbar-head{align-items:flex-start}.stats-filterbar-head>div{align-items:flex-start;flex-direction:column;gap:2px}}.stats-pilot-page{display:flex;flex-direction:column;gap:14px}.pilot-header{display:flex;align-items:flex-end;justify-content:space-between;gap:18px;padding:4px 2px 2px}.pilot-header h1{margin:2px 0 4px;font-size:28px;letter-spacing:-.02em}.pilot-header p{margin:0;color:var(--text-dim);font-size:13px}.pilot-eyebrow{display:block;color:var(--accent-dim);font-weight:800;font-size:11px;text-transform:uppercase;letter-spacing:.1em}.pilot-header-badge{padding:8px 12px;border:1px solid var(--border);background:var(--panel);border-radius:999px;font-size:12px;font-weight:700;white-space:nowrap}.pilot-filters{display:grid;grid-template-columns:repeat(6,minmax(120px,1fr)) auto;gap:10px;padding:12px;border:1px solid var(--border);border-radius:12px;background:var(--panel);align-items:end}.pilot-filters label{display:flex;flex-direction:column;gap:5px;font-size:11px;font-weight:700;color:var(--text-dim)}.pilot-filters select{width:100%;min-width:0}.pilot-reset{height:38px;align-self:end;white-space:nowrap}.pilot-tabs{display:flex;align-items:center;gap:5px;padding:4px;background:var(--panel-alt);border:1px solid var(--border);border-radius:11px;overflow-x:auto}.pilot-tabs button{border:0;background:transparent;color:var(--text-dim);padding:9px 14px;border-radius:8px;font-weight:700;cursor:pointer;white-space:nowrap}.pilot-tabs button.current{background:var(--panel);color:var(--accent-dim);box-shadow:0 1px 4px #0000001a}.pilot-tab-count{display:inline-flex;margin-left:5px;min-width:20px;height:20px;align-items:center;justify-content:center;padding:0 6px;border-radius:999px;background:#fdeae4;color:var(--err);font-size:10px}.pilot-kpi-grid{display:grid;grid-template-columns:repeat(6,minmax(0,1fr));gap:10px}.pilot-kpi{position:relative;min-height:104px;padding:13px 14px;border:1px solid var(--border);border-radius:12px;background:var(--panel);overflow:hidden;transition:box-shadow .15s ease,transform .15s ease}.pilot-kpi:hover{box-shadow:var(--shadow-md);transform:translateY(-1px)}.pilot-kpi-clickable:hover{border-color:var(--accent)}.pilot-kpi-clickable:focus-visible{outline:2px solid var(--accent);outline-offset:2px}.pilot-kpi:before{content:"";position:absolute;left:0;top:0;bottom:0;width:4px;background:#94a3b8}.pilot-kpi strong{display:block;margin:7px 0 3px;font-size:25px;line-height:1}.pilot-kpi small{display:block;color:var(--text-dim);line-height:1.3}.pilot-kpi-label{font-size:11px;font-weight:800;color:var(--text-dim);text-transform:uppercase;letter-spacing:.04em}.pilot-kpi-blue:before{background:#0a5b8c}.pilot-kpi-orange:before{background:var(--accent)}.pilot-kpi-green:before{background:var(--ok)}.pilot-kpi-red:before{background:var(--err)}.pilot-kpi-purple:before{background:#6d4aa8}.pilot-kpi-teal:before{background:#0f766e}.pilot-two-col{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:14px}.pilot-card{min-width:0;padding:14px;border:1px solid var(--border);border-radius:12px;background:var(--panel);box-shadow:0 1px 2px #00000008}.pilot-card-head{display:flex;align-items:flex-start;justify-content:space-between;gap:12px;margin-bottom:10px}.pilot-card-head h2{margin:0;font-size:15px;font-weight:800;text-transform:none;letter-spacing:normal;color:var(--text)}.pilot-card-head p{margin:3px 0 0;color:var(--text-dim);font-size:11px;line-height:1.45;white-space:normal;overflow-wrap:break-word}.pilot-chart{height:280px;min-width:0}.pilot-chart-wide{height:320px}.pilot-chart-tall{height:380px}.pilot-empty{height:100%;display:flex;align-items:center;justify-content:center;color:var(--text-dim);font-size:12px}.pilot-table-wrap{max-height:560px;overflow:auto}.pilot-table{width:100%;border-collapse:collapse;font-size:12px}.pilot-table th{position:sticky;top:0;z-index:1;background:var(--panel-alt);color:var(--text-dim);text-align:left;font-size:10px;text-transform:uppercase;letter-spacing:.04em}.pilot-table th,.pilot-table td{padding:8px 9px;border-bottom:1px solid var(--border);white-space:nowrap}.pilot-table tbody tr:hover{background:var(--panel-alt)}.pilot-table td.num,.pilot-table th.num{text-align:right;font-variant-numeric:tabular-nums}.pilot-table td.total{font-weight:700}.pilot-danger-text{color:var(--err);font-weight:700}.pilot-alert-list{display:flex;flex-direction:column;gap:8px}.pilot-alert-row{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:11px 12px;border:1px solid var(--border);border-radius:9px;background:var(--panel-alt);font-size:12px}.pilot-alert-row strong{font-size:18px}.pilot-alert-row.danger{border-color:#cd3c1459;background:#cd3c140f}.pilot-alert-row.danger strong{color:var(--err)}.pilot-note,.pilot-footnote{color:var(--text-dim);font-size:11px;line-height:1.45}.pilot-note{margin:12px 0 0}.pilot-footnote{padding:10px 12px;border:1px dashed var(--border);border-radius:9px;background:var(--panel-alt)}.pilot-drilldown{margin-top:.75rem;padding:12px;border:1px solid var(--accent);border-radius:10px;background:var(--panel-alt);animation:pilot-drilldown-in .15s ease}.pilot-drilldown-head{display:flex;align-items:center;justify-content:space-between;gap:12px;margin-bottom:8px}.pilot-drilldown-head strong{font-size:12.5px}@keyframes pilot-drilldown-in{0%{opacity:0;transform:translateY(-4px)}to{opacity:1;transform:translateY(0)}}.pilot-insights/.pilot-mini-badge ne servaient qu"aux éléments de l"ancien onglet Stats 2 retirés avec lui (section d"intro, donut, footer d"insights,badge "12 semaines") : supprimés plutôt que laissés morts.*/ .pilot-mini-select{font-size:11px;padding:4px 6px}.pilot-subhead-band{margin:1.25rem 0 .6rem;padding:9px 13px;border-radius:9px;background:var(--panel-alt);border:1px solid var(--border);font-size:12px;color:var(--text-dim)}.pilot-subhead-band strong{color:var(--text);margin-right:4px}.pilot-subhead-band-live{background:#fff4ea;border-color:var(--accent)}@media (max-width: 1250px){.pilot-filters{grid-template-columns:repeat(3,minmax(150px,1fr))}.pilot-kpi-grid{grid-template-columns:repeat(3,minmax(0,1fr))}}@media (max-width: 850px){.pilot-header{align-items:flex-start;flex-direction:column}.pilot-two-col{grid-template-columns:1fr}.pilot-filters{grid-template-columns:repeat(2,minmax(140px,1fr))}.pilot-kpi-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.pilot-chart,.pilot-chart-wide{height:260px}}@media (max-width: 560px){.pilot-filters,.pilot-kpi-grid{grid-template-columns:1fr}}.flow-diagram-header{display:flex;align-items:flex-start;justify-content:space-between;gap:18px;padding-bottom:12px;border-bottom:1px solid var(--border-subtle)}.flow-diagram-eyebrow{font-size:9.5px;font-weight:800;text-transform:uppercase;letter-spacing:.08em;color:var(--accent-dim);margin-bottom:3px}.flow-diagram-title{font-size:15px;line-height:1.25;font-weight:800;color:var(--text)}.flow-diagram-subtitle{max-width:720px;margin-top:4px;font-size:10.5px;line-height:1.45;color:var(--text-dim)}.flow-view-switch{display:inline-flex;flex-shrink:0;gap:3px;padding:3px;border:1px solid var(--border-subtle);border-radius:10px;background:var(--panel-alt)}.flow-view-switch button{border:0;border-radius:7px;padding:7px 11px;background:transparent;color:var(--text-dim);font:inherit;font-size:10px;font-weight:700;cursor:pointer}.flow-view-switch button.active{background:var(--panel);color:var(--accent-dim);box-shadow:0 1px 4px #00000014}.flow-diagram-tools{display:flex;flex-wrap:wrap;gap:6px;margin-bottom:.5rem}.flow-summary-root{overflow-x:auto;padding:12px 4px 18px;cursor:grab;touch-action:pan-y;scroll-behavior:auto;overscroll-behavior-x:contain}.flow-summary-root.is-panning{cursor:grabbing;-webkit-user-select:none;user-select:none}.flow-summary-root.is-panning *{-webkit-user-select:none;user-select:none}.flow-summary-pan-hint{display:flex;align-items:center;justify-content:flex-end;gap:5px;margin:7px 4px -2px;color:var(--text-dim);font-size:9px;font-weight:650}.flow-summary-chain{display:flex;align-items:center;gap:8px;width:max-content;min-width:100%}.flow-summary-chain-branch{align-items:flex-start}.flow-summary-step{display:flex;align-items:center;gap:7px;flex-shrink:0}.flow-summary-node{position:relative;display:flex;align-items:center;gap:8px;min-width:188px;max-width:250px;padding:9px 11px;border:1px solid #dde4ec;border-radius:11px;background:var(--panel);box-shadow:0 1px 3px #00000009}.flow-summary-node.shape-header{min-width:145px;background:#f7faff;border-color:#dce8f7}.flow-summary-node.shape-queue{background:#fbfdfb;border-color:#d7e7db}.flow-summary-node.kind-transfer{border-left:3px solid #2878e8}.flow-summary-node.kind-operator{border-left:3px solid #d9820a}.flow-summary-node.kind-voicemail{border-left:3px solid #6557c7}.flow-summary-node.kind-closed{border-left:3px solid 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